Privacy Policy

The Neha Jain ("we", "our", "us") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding it.

Information We Collect

• Name, email address, and phone number — provided when you create an account or place an order
• Delivery address — provided at checkout
• Payment information — processed securely by our payment partner (we do not store card details)
• Browsing behaviour on our site — collected via cookies and analytics tools
• Communications — messages you send us via WhatsApp or email

How We Use Your Information

• To process and fulfil your orders
• To send order confirmations, shipping updates, and support messages
• To personalise your shopping experience
• To improve our website and product offerings
• To send promotional communications (only if you have opted in)

Sharing Your Information

We do not sell or rent your personal data to third parties. We share your information only with:

• Delivery partners — to fulfil your order (name, address, phone only)
• Payment processors — to complete transactions securely
• Analytics providers — in aggregated, anonymised form to understand site usage

Your Rights

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for marketing communications at any time

Contact for Privacy Concerns

To exercise any of your rights or raise a privacy concern, contact us at hello@thenehajain.com or on WhatsApp at +91 98877 99066.