Returns & Refunds
Last updated: May 2026
All Sales Are Final
We do not accept returns or exchanges. All orders are final once placed. Please review your cart carefully before completing checkout.
We encourage you to check product descriptions, images, and size information thoroughly before purchasing. If you have any questions about a product, reach out to us on WhatsApp before ordering — we are happy to help.
Damaged or Incorrect Items
If you receive an item that is damaged in transit or significantly different from what was ordered, please contact us within 48 hours of delivery with your Order ID and clear photos of the issue.
- WhatsApp us at +91 98877 99066 within 48 hours of delivery
- Share your Order ID and photos clearly showing the damage or discrepancy
- Our team will review and respond within 24 hours
- If the claim is valid, we will arrange a replacement or store credit at our discretion
Cancellations
Orders may be cancelled within 12 hours of placement by contacting us on WhatsApp. Once an order has been dispatched, it cannot be cancelled.
Questions? Chat with us on WhatsApp (+91 98877 99066) or email hello@thenehajain.com